How do I know if a price applies to a patient with government insurance (Medicare, Medicaid, Tricare)?
How do I access the most recent pricing sheet?
What are the different ways I can send in a compounded prescription?
There are 3 different ways:
1. You can E-scribe compounds (this varies depending on your software) most E-scribing software allows for adding compounds, or using a miscellaneous or notes the pharmacy.
2. You can fax compound prescriptions using your own script pads or pages or download our compound prescribing sheet from our prescriber section of the website.
3. You can call the pharmacy directly and give us your compound prescriptions over the phone .
What should I do if a patient says they have not been contacted yet?
How can I request more tear-offs?
You can request tear-offs directly from the tear-off order form https://docs.google.com/forms/d/e/1FAIpQLSfQfssmip-N5RVqABbvHxbZWL0NeBraQii9XfD7eoxamjpfvw/viewform
The link is at the bottom of our home page and also in the prescriber access section of the website. You can call the pharmacy or contact your sales rep as well.
Which states do you ship to?
How long will it take to receive my prescription?
Your prescriptions will be shipped one of three ways, Standard FedEx taking 1-2 days; Overnight FedEx (typically an upcharge); or USPS First Class or Priority dependent on the size of the product being shipped (First Class/Priority does not affect the patient delivery window) normally taking 3-5 days.
How much does shipping cost?
Our standard shipping is always free. Upgraded shipping is available for an additional fee depending on the requested method of shipping. Please contact our team if you need to expedite your shipping.
Do you accept insurance for all of your medications?
We do accept most insurances for manufactured medications. Our compound medications are cash only and very affordable even without insurance.
Why did my doctor send my prescription to Big Country Dermatology Pharmacy?
Dermatology medications have many nuances that major chain pharmacies tend to have difficulties with. For this reason, dermatologists typically refer patients to a pharmacy focused on Dermatology medication. For a full explanation of the reasons your dermatologist chose Big Country Dermatology Pharmacy please read more here. Also, check out our Google reviews.
What should I do if I have not heard from the pharmacy?
How will my package be shipped?
We use different shipping options for different medications but your prescription will be delivered either Fedex, UPS or USPS and we will provide you with a tracking number upon request.